Privacy Policy

Last updated: February 2019

Zwick, as well as any affiliated or related company (collectively, "Zwick ", "we", "us" or "our"), recognizes the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. Zwick  may change this privacy policy from time to time, in its sole discretion, and any such changes will become effective when we post the revised privacy policy online.

By using any Zwick equipment, website or application, or visiting any Zwick website or application product, software, data, content, and/or service (collectively, the "Services"), you are declaring that you understand and agree to the terms of this policy.

1. What Information Do We Collect?

a. Personally-Identifiable Information: We may collect personally identifiable information when you specifically and knowingly provide it to us, for example when you access the Services and provide User Content (as defined in the Zwick Terms of Service) , or when you contact us with your name, address, or email address. Zwick does not consider personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. We collect and use personally-identifiable information to operate and improve our Services, to allow you to provide third parties or other Users access to your User Content, to provide customer service, to communicate with you when requested, and to perform research and analysis aimed at improving our products, services and technologies.

You may always choose not to provide personal information, but if you so choose, the Services will not be available to you. Note that personally identifiable information we collect and your User Content may be stored and processed outside of your country.

b. Non-Personally-Identifiable Information: We may collect and aggregate non-personally identifiable information, such hardware types, geographic location, and access times and durations.

c. Website Use and Technologies: When you use the Services, Zwick, or third parties on our behalf, may collect non-personally identifiable information via the use of pixels, programs, cookies and other similar technologies. Cookies, for example, are pieces of information that are transferred to an individual's hard drive for record-keeping purposes. They are used to assist you in using site information and content by saving your user preferences which allows us to identify registered users and save you time by eliminating the need to repeatedly enter the same information. They are also used to collect aggregate information about users on an anonymous basis. In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons) on our websites and in promotional e-mail messages or newsletters. These electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these single-pixel gifs to collect personal information. You have the ability to accept or decline cookies. 

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies or to request your permission each time a service attempts to set a cookie. Please be aware that the site is optimally designed to operate with cookies enabled in your internet browser. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Services that depend on cookies.

2. What Do We Do With The Information That We Collect?

Except as disclosed in this privacy policy, Zwick does not share your personal information with any outside parties.

a. Zwick will use the personally identifiable information directly submitted by you and your User Content solely for the purpose for which you have provided it, such as providing a third-party access to your User Content, or request information from us. We may share this as your agent and attorney-in-fact with the third-parties which you have selected to perform services on your behalf, or service providers who perform services on our behalf such as providing data storage, data transmission, etc. Those companies will be permitted to obtain only the personal information they need to provide the Services, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose. Also, if we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you may be part of the assets transferred or shared in connection with due diligence for any such transaction. Any acquirer or successor company may continue to use the data we collect from you as described in this notice.

b. Zwick, third-parties you authorize, or our third-party partners may use non-personally-identifiable information to track and analyze usage and volume statistical information from our users to administer content and to provide the Services. We may also perform statistical analysis of user behavior in order to measure interest in our online products and services for product development purposes.

c. Disclosure: As a general rule, Zwick will not disclose any of your personally identifiable information or your User Content except under one of the following circumstances: we have your permission or it is legally required. Zwick may share the non-personally identifiable information that Zwick gathers, in aggregate form only, with advertisers and other partners.

3. How Does A User Change Or Update Information?

If you have any questions or concerns about this privacy policy or would like the personally identifiable information that you have provided to be removed from our files, please contact Zwick via email at support@zwick-ag.ch

4. Security and Encryption

We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security.

5. Changes to This Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our sites.